Your app now speaks WhatsApp — in both directions
Your customers already live on WhatsApp. Your whacka app now works with it in both directions — and it’s built for real businesses: nothing gets lost between a tap and a sale.
And it’s not just about orders. Bookings, appointment confirmations, inquiries, new-lead alerts, delivery updates, receipts — any moment your app needs to reach someone on WhatsApp, it now can.
One-tap contact that never loses a message
When your app has a tap-to-WhatsApp button — Order on WhatsApp, Book on WhatsApp, Ask a question — the request is saved in your app first, then WhatsApp opens pre-filled; the visitor just presses send. This now works reliably inside Instagram and Facebook’s built-in browsers (where most ad traffic comes from), and even if someone bails before pressing send, what they asked for is already saved for you.
New: your app sends WhatsApp messages by itself
The moment something happens in your app — an order comes in, a booking is made, a form is filled — your app can deliver the news straight to YOUR WhatsApp: nobody has to open WhatsApp at all. And it can just as easily message your customers — receipts, confirmations, status updates, reminders. Everything goes out from your own WhatsApp Business number, connected once, in your control.
The moment something happens in your app, the right person hears about it on WhatsApp — no copying, no pasting, no remembering.
What owners are doing with it
Five ways this shows up in real businesses — the same one-sentence ask, pointed at different moments:
Every new order lands on the owner’s WhatsApp the second it’s placed — no more refreshing the app all day.
Sends appointment confirmations the moment a slot is booked — and the receipt after the visit.
Keeps customers posted — “confirmed,” “out for delivery,” “delivered” — without anyone typing a word.
Sends class reminders the evening before, straight from the schedule the app already keeps.
Messages waiting customers when an item is back in stock.
Set it up in three sentences
- 1Tell the AI what you want: “Send every new order to my WhatsApp” — or “WhatsApp my customers their appointment confirmations.”
- 2A connect card appears — create a free YCloud account, connect a WhatsApp Business number (don’t have one? create it on the spot; any phone that can receive an SMS works — your personal WhatsApp stays untouched), and paste one API key. Your number is detected automatically.
- 3That’s it — test it with an order.
The honest fine print
WhatsApp (the platform) delivers free-form messages only within 24 hours of the recipient’s last message to your business number. For always-on delivery — like order alerts at any hour — create a message template in your YCloud console once (WhatsApp approves it, usually within minutes) and your app uses that. Your app will never pretend something was delivered when it wasn’t.
What it isn’t
There’s no WhatsApp inbox inside the app and no auto-reply bot — customer replies land on your phone, where you already run your business. That’s deliberate: your number, your customers, your conversations.
Questions people ask
Yes — sending goes out from a WhatsApp Business number you connect through a free YCloud account. Don’t have one? You can create it during setup: any phone number that can receive an SMS works.
No. Messages come from the business number you connect. Your personal account, chats, and number stay exactly as they are.
Connecting is free, and YCloud’s free tier covers a typical small business. Building the feature uses your whacka credits like any other change — whacka adds no per-message fee and takes no cut. Anything beyond your provider’s free tier is between you and YCloud.
Almost always the 24-hour window: WhatsApp delivers free-form messages only within 24 hours of the recipient’s last message to your business number. Create a message template in your YCloud console once and your app can reach people at any hour — and it will tell you honestly when something couldn’t be delivered.
No — and that’s deliberate. There’s no bot answering in your name: replies land on your phone, and the conversation stays yours.
Open your app, and tell the AI what you want on WhatsApp.